Refund & Cancellation Policy
Last updated: 23 October 2026
In one line: full refund within 7 days of your first BillMint Pro payment — no questions asked, no forms, no calls.
1. 7-day money-back guarantee
If BillMint Pro isn't right for you, email us within 7 calendar days of your first Pro payment (monthly or yearly) and we will refund the full amount you paid, including any taxes charged. We may ask what didn't work — purely to improve the product — but the refund does not depend on your answer.
2. How to request a refund
- Email getdeaddictedllc@gmail.com from the email address on the subscription, with subject "Refund".
- Include the Stripe receipt number from your payment email if handy — it speeds things up, but we can find it from your email too.
- We confirm within 2 business days and initiate the refund immediately on approval.
3. Refund timelines
- Refunds are issued in US dollars to the original payment method only (the card you paid with, via Stripe).
- Once initiated, card issuers typically credit the amount within 5–10 business days, depending on your bank. If your card is in another currency, your bank's exchange rate on the refund date applies, so the converted amount may differ slightly from what you were charged.
- You will receive an email confirmation with the refund reference for tracking.
4. Renewals and later payments
- The 7-day guarantee applies to your first payment. Renewal charges are generally non-refundable, except: if a yearly renewal is charged and you contact us within 7 days without having used Pro features after the renewal date, we will refund it.
- To avoid unwanted renewals, cancel any time before your renewal date by emailing getdeaddictedllc@gmail.com with subject "Cancel" from your subscription email. We stop future renewals within 1 business day and confirm by email.
5. Cancellation
- Cancel anytime; no notice period, no cancellation fee.
- After cancelling you keep Pro access until the end of the period you already paid for, then your account moves to the Free plan.
- Because all documents are generated in your browser and never stored with us, cancelling loses you nothing you've already created.
6. Duplicate or failed payments
If you are charged twice for the same period, or money is debited but Pro is not activated, tell us — duplicate and failed-payment amounts are refunded in full regardless of the 7-day window. Card authorisations for failed payments are usually released automatically by your bank within a few business days.
7. The Free plan
The Free plan involves no payment, so no refunds apply. You can use it indefinitely.
8. Contact
Write to GetDeaddicted LLC at getdeaddictedllc@gmail.com. We aim to answer billing mail within 2 business days, and Pro subscribers are answered first.